Privacy Policy

1. Who We Are

SevAction Foundation (SAF) is a registered NGO based in Hyderabad, Telangana, India (Reg No: [Add after registration]). Our website is www.sevactionfoundation.org. For privacy queries, contact us at sevactionfoundation@gmail.com.

2. Information We Collect

We may collect: (a) information you provide voluntarily via contact or volunteer forms — including name, email address, phone number, and donation details; (b) automatically collected data such as IP address, browser type, pages visited, and time spent, via analytics cookies (only if you consent).

3. How We Use Your Information

We use your information to: process and acknowledge your donation; send your 80G tax exemption certificate; respond to your enquiries; send SAF updates or newsletters (only with your consent); improve our website performance and user experience.

4. Legal Basis for Processing (GDPR)

For visitors from the European Union, our legal basis for processing personal data is: your consent (for analytics and marketing communications); performance of a contract (for donation acknowledgement); legal obligation (for statutory compliance including 80G records).

5. Cookies

We use essential cookies to make our website function correctly and optional analytics cookies (Google Analytics) to understand usage patterns. You can accept or decline cookies via the banner displayed on your first visit. You can withdraw consent at any time by clearing your browser cookies.

6. Data Sharing

We do not sell, trade, or share your personal data with third parties for commercial purposes. We may share limited data with: government bodies as required by law; payment processors (NPCI/UPI) strictly to process your donation. We do not engage any advertising networks.

7. Data Retention

We retain your personal data only as long as necessary — typically 7 years for donation and financial records as required by Indian law, and 2 years for general enquiries. You may request deletion of your data at any time (subject to legal retention obligations) by emailing sevactionfoundation@gmail.com.

8. Your Rights

You have the right to: access the personal data we hold about you; correct inaccurate data; request deletion ("right to be forgotten"); withdraw consent for marketing communications at any time; file a complaint with the relevant data protection authority.

9. Data Security

We implement appropriate technical and organisational measures to protect your data, including HTTPS encryption, secure form handling, and restricted staff access to personal data. However, no internet transmission is 100% secure; you share data at your own risk.

10. Children's Privacy

Our website is not directed at children under 13. We do not knowingly collect personal data from children under 13. If you believe we have inadvertently collected such data, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be notified on our website. Continued use of the site after changes constitutes acceptance of the updated policy.

12. Contact

For any privacy-related questions or requests, email: sevactionfoundation@gmail.com or write to: SevAction Foundation, Baghlingampalli, Hyderabad – 500044, India.

Questions? Email sevactionfoundation@gmail.com or return to Home.